Instasino Casino Responsible Gambling

At Instasino we take responsible gambling seriously. We want players to enjoy their time on site while keeping play safe and under control. This page explains the principles we follow, the tools you can use to manage activity, and where to turn if you need help. If you ever feel you are losing control of your play, contact our support team or seek independent advice.

Player protection principles

We promote safer play through clear information, practical controls, and prompt support. Our approach is to prevent harm by giving players simple, accessible options to limit spending and time online, and by responding quickly when someone asks for help or a pause.

Activity-control tools

You can manage your account activity directly from account settings or by contacting support. Available controls include deposit limits, session timers, cooling-off periods, and self-exclusion. These tools are designed to be easy to activate and to remain in place until you choose to change them, or until a set time elapses if you select a temporary break.

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits can be lowered immediately and increased only after a waiting period to help prevent impulsive changes. If you need assistance adjusting limits, contact support at [email protected].

Loss limits and time limits

Loss limits let you cap total losses over a chosen period. Time limits and session reminders help you keep track of how long you play. Use these together to keep gaming balanced with other commitments.

Self-exclusion and account breaks

If you need a more significant break, self-exclusion options are available. You can choose a temporary exclusion for a set number of days or a longer permanent exclusion. During self-exclusion your account access and marketing communications are suspended. To request self-exclusion, use the account settings or contact support directly.

Recognising signs of problematic behaviour

Watch for common warning signs such as spending more time or money than intended, chasing losses, neglecting work or family, borrowing to fund play, or feeling distressed about gambling. If you notice these signs in yourself or someone close to you, act early and use the available controls.

Practical tips for maintaining control

Set deposit and loss limits before you start, use session timers, stick to a pre-set budget, avoid gambling when stressed or under the influence, and take regular breaks. Keep track of your activity and review statements to stay aware of patterns.

Professional help and support organisations

If you need specialist support, consider reaching out to recognised organisations that offer confidential guidance and tools for safer gambling. Instasino is also certified by GambleAware, and our support team can point you to further resources. For any account or tool-related request contact [email protected] for prompt assistance.