Contact Us
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. You can reach us through live chat, email or phone for quick help. We handle verification queries, withdrawals, deposits and basic troubleshooting and aim to resolve most enquiries fast. Use the convenient channels below to contact the team and get a clear next step from a real agent during normal operating hours or through 24/7 phone support for quick, practical solutions today.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, average reply 10 minutes) |
| General enquiries | [email protected] (corporate & press) |
| Affiliate enquiries | [email protected] (program and tracking) |
| Payments | [email protected] (withdrawals, KYC) |
| Phone | +1 312 546 9827 (24/7) |
| Working hours | Mon-Fri, 09:00-18:00 (local team) |
Email Support
Email is the preferred contact method for detailed requests, account issues, or any situation that requires documents or written explanations. Please email [email protected] with a clear subject line and include up-to-date contact details and your account ID to avoid delays. We process messages in the order received and may request further information by email to resolve your case.
Contact Form
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day, with live chat often immediate and email replies usually within hours. More complex issues, such as account verification or payment investigations, may take longer depending on case complexity and third-party processing. We’ll keep you updated until your request is resolved.
Feedback
Help us make the site better by sharing your feedback, suggestions, or ideas. We read every message and use your input to improve features, fix issues, and streamline the user experience. Send comments via live chat or email and we will review them carefully. Your feedback directly helps shape updates and makes the platform easier to use.